F.A.Q.


Q. What is an ingrown hair?

A. An ingrown hair is a benign condition where the hair either curls back into the skin or grows sideways into the skin of the hair follicle. The result is a small, oftentimes painful, tan, red, or pink bump under the skin. You may be able to see the underlying hair as a small, dark pinpoint. Common areas for ingrown hairs include the neck, face, underarms, legs, bikini area, and other frequent hair removal areas. Shaving, waxing, electrolysis, and other hair removal methods often exacerbate ingrown hairs.

Exception-All’s Ingrown Hair Treatment can be used before and after hair removal to calm and treat ingrown hairs. Beforehand, it conditions the skin, helping to prepare the skin for hair removal. Afterward, it calms and soothes the skin. Exfoliation, hydration, and calming oils work together to treat and prevent ingrown hairs.


Q. What are razor bumps?

A. Razor bumps are a type of ingrown hair associated with shaving that affect men and women with wiry, curly hair. After shaving, wiry, curly hair grows back, often curling into itself and burrowing back into the skin and causing a painful, itchy bump that may get infected. Many ingrown hair treatments contain alcohol, which may help disinfect the area but causes problems of its own such as drying and burning the skin. Our Ingrown Hair Treatment is loaded with calming oils that soothe and hydrate.


Q. What is a razor burn?

A. Shaving with a razor can often lead to what’s known as a razor burn, an uncomfortable area of redness, stinging, and bumps. The razor blade scrapes across the skin, displacing it while twisting and pulling the hair follicle. The effect can be even worse when using a dull blade, when shaving on dry skin, or shaving against the direction of hair growth.

Applying Exception-All’s Ingrown Hair Treatment can reduce the redness that appears after hair removal while also calming and soothing the pain. Use Ingrown Hair Treatment before and after hair removal to treat and prevent ingrown hairs, razor bumps and razor burn, and uneven skin color.


Q. What is Exception-All Ingrown Hair Treatment good for?

A. Post hair removal breakouts

Pre-hair removal exfoliator and hydrator, which provide better results when extracting unwanted hairs.

Minimizes redness

Pimple eliminator

Fights razor burn and bumps, the calming ingredients remove redness & irritation to restore balance

Soothes dry skin, a serious hydrator

Encourages faster cell turnover for softer, smoother, rejuvenated skin

Skin brightening properties and can help even skin tone

Refine fine lines and wrinkles

Softens skin when massaged into cuticles

Developed for women but men are seriously addicted to the results


Q. Where can I apply Exception-All Ingrown Hair Treatment?

A. Exception-All is an all-natural cream that can be safely applied all over the skin including the underarms, face, bikini region, legs, face, neck line, beard and chin area.


Q. I have sensitive skin, is this gentle enough for my skin?

A. Exception-All can be used on ALL skin types. As with any new product, we recommend testing on a small area of your skin to make sure there are no issues. If irritation occurs within 24 hours, send it back and we will refund your order.


Q. How do I apply Exception-All Ingrown Hair Treatment to my problematic areas?

A. Smaller areas require no more than one small pump. However, larger areas such as legs or back apply one large pump. Exception-All is an amazing light cream base, no need to saturate your areas; one small to large pump will cover your areas. Remember to apply morning and night, and immediately after any type hair removal treatment (waxing, sugaring, shaving, tweezing, electrolysis, laser).


Q. Is Exception-All Ingrown Hair Treatment cruelty free?

A. Yes! It is a vegan product made from natural and organic ingredients. We do not test our products on animals, and never will.


Q. How is my order shipped?

A. Orders will be processed and shipped within 2-3 business days, excluding weekends and holidays. We currently use both US Postal Service and United Parcel Service Ground to deliver your orders. Standard shipping is usually 2-5 business days from ship date depending on your destination.

An e-mail will be sent to you with a shipping confirmation from USPS or UPS which will give you a tracking number for your order. To track your package, visit USPS.com or UPS.com. We ship all over the world.